Privacy Policy

1. Introduction

LogicGen ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our policy automation platform and services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide

• Account information (name, email, company name)
• Policy documents and files you upload
• Payment information (processed securely by our payment providers)
• Communications with our support team

2.2 Automatically Collected Information

• Usage data and analytics
• Device information (IP address, browser type, operating system)
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

• Providing and maintaining our services
• Processing your policy documents and generating DMN/Drools rules
• Improving our platform and user experience
• Communicating with you about updates, security alerts, and support
• Detecting and preventing fraud or security issues
• Complying with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

• End-to-end encryption for data in transit and at rest
• SOC 2 Type II certified infrastructure
• Regular security audits and penetration testing
• Local-only LLM processing to keep sensitive data on your infrastructure
• Access controls and authentication mechanisms

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• With service providers who assist in our operations (under strict confidentiality agreements)
• To comply with legal obligations or respond to lawful requests
• In connection with a merger, acquisition, or sale of assets

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to or restrict processing of your data
• Export your data in a portable format
• Withdraw consent at any time

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws, including GDPR for EU residents.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. For significant changes, we will provide prominent notice or obtain your consent as required by law.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: